STARLIGHT STORE
Radko Ornaments
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25th Anniversary Santa Collection
Birthday Radko
Christmas Radko Pg 1
Christmas Radko Pg 2
Christmas Radko Pg 3 New 2010
Christmas Radko Pg 4 New 2010
Christmas Radko Pg 5 New 2010
Christmas Radko Pg 6 New 2010
Christmas Retired
Christmas Dated
Cities & States Radko
Easter Radko
Finials And Garlands
Ford Motor Radko
Fraternity Radko
Graduation & Education
Hanukkah & Kwanza
Halloween Radko
Italian Radko
Limited Edition/Charity
Little Gems
Mardi Gras
Muffy Vanderbear
New Baby Radko
New Home Radko
New Year's Radko
Original 12 Days Of Xmas
Patriotic Radko
Red Hat Society
Retired Vintage Radko
Sorority Radko
Sports Radko
Spring Radko
St. Patricks Day
Surf n' Sun Radko
Thanksgiving Radko
Valentine's Day
Wedding Radko

Radko Lines
Cookie Jars ~ Ceramics SALE
Catalogs - Radko SALE
Finial Holders
Halloween Decorating
Oil Paintings by Radko SOLD OUT
Radko Jewelry
Schaller Candy Containers
Shiny Brite
Shiny Brite Halloween
Sparkle Town
Snow Globes
Stands & Holders
Stockings & Hangers
Sweaters by Bellpointe
Trees by Radko



 



 

Ordering & Shipping
Privacy Policy

Privacy Policy: 
We do not sell your private information; name, address, email, phone, cc info to anyone, or anyplace!  Period!!!
After your order has been processed, your credit card info is destroyed.  We do not keep it of file.

Sissy in Seattle Collectibles & Fine Gifts offers pain free, secure shopping  with Virtual Cart Shopping Cart System.  

We accept payments through Virtual Cart in the form of:  
Visa, Mastercard,
Discover, American Express

     
If you prefer not to use the shopping cart system - you can call in your order at the toll free number below.
1-888-24RADKO
1888-247-2356
1-360-863-0251

• How to use the Shopping Cart
• Browse around the store - when you see an item you are interested in purchasing, click on the little white box next to the desired item and continue shopping that page. 
• When you have finished shopping on that particular page and have all the desired items check-marked - click on the button that says "Add to Cart" at the bottom of the page.
• You will next see a summary of what is in your shopping cart. You can make changes, continue shopping, or proceed to check out.
• If you wish to continue shopping either hit your "Back" button to return to the previous page you were shopping, or click on the "Continue Shopping" button to be taken to the Shopping Directory.
• To view the contents of your shopping cart or proceed to check out at any time during your visit - click on the "View Cart" or "Check Out" button at the bottom of any page.
• When you have finished up with your purchase through the shopping cart system you will receive 1 possibly 2 e-mail confirmations;  one from Virtual Cart simply confirming that order was placed, and a possible second from Sissy In Seattle confirming only if we are sold out of an item on your order.
• If you get stuck and need help - CALL ME  360-863-0251 or E-MAIL sissyinseattle@verizon.net
• Lastly - Credit cards are not automatically authorized and charged at time of check-out.  This is completed by Sissy upon receipt of your order. 

• Pre-Orders     
• Your credit card will not be billed until your order ships.
• If your order contains "Pre-Order" items as well as "In Stock" items, we will bill your credit card and ship your "In Stock" items immediately, and "Pre-Order" items will billed and shipped when all items are in stock.  If you would like to save on shipping and have all items shipped together when in stock, please let me know in the memo of your checkout.  In this case the "In Stock" items will be billed to your credit card immediately and the remainder of order with shipping when your order ships.
• Because the arrival time of pre-ordered merchandise is hard to calculate at times, please use caution in pre-ordering merchandise that is needed by a specific date.  If you have any questions or concerns about a time issue please email and chat with me about it.  I can let you know if an item will arrive in time to meet your deadline. 
• Cancellations:  We want your experience to be a pleasant one at Sissy In Seattle.  If you run into a conflict and have a need to cancel your order - please email.

• SHIPPING:
  • USA:  Updated as of 7/01/08Shipping cost is $9.50 for the first ornament, $1.00 for each additional ornament. (If all items are shipped together)
  • Shipping cost on large items such as Shiny Brite, Fantasia, Snow Globes, Cookie Jars, Trees, Finials, Stands etc. will be subject to additional shipping.  Please email for quote.
  • All items shipped UPS Ground- Insured, and will be shipped within 3-5 business days or order placement.
  • HAWAII & ALASKA: Shipping cost is $10.50 for the first ornament, $1.00 for each additional ornament.  Large items are subject to additional shipping costs.  Orders are shipped via the United States Postal Service (USPS). Orders are shipped Priority, Insured, Signature required.
  • OUTSIDE USA: Orders are shipped via USPS - United States Postal Service/Insured service, and the cost will be determined after placement of order.  Orders are only shipped to the cardholder's street billing address.  Please email if you would like to get a shipping quote prior to order placement.  Each order is not firm - until payment has been confirmed.  WE WILL NOT SHIP TO NIGERIA, or INDONESIA.  Also be aware that customer is responsible for all duties and taxes as well as the UPS Brokerage Fee.  Please consult your local customs agency and USPS for these fees.

  

• INSURANCE/Damaged Merchandise: 
  • UPS insurance is automatically covered on all orders.  If you receive an item that has been broken in shipping you must notify us immediately at 360-863-0251 or sissyinseattle@verizon.net and we will initiate a claim with UPS.  DO NOT THROW AWAY ANY BOXES OR PACKAGING MATERIAL or BROKEN ITEMS as UPS may want to retrieve these.  Please be advised that if the original shipping box and broken item are not available for UPS the insurance is void and you are out.
  • Once the UPS claim is approved usually within 48-72 hours- If we have a replacement product - we will send it out immediately.  If a replacement is not available - you will be issued a refund from the UPS Insurance upon claim approval.
  • DO NOT SEND BROKEN MERCHANDISE BACK TO SISSY IN SEATTLE.  WE WILL REFUSE TO RECEIVE IT.
• RETURN POLICY:
  • Returns and Exchanges gladly within 10 days of purchase at buyers shipping expense. Returns will be subject to a 15% restocking fee or $10.00 whichever is greater.
  • No refunds or exchanges allowed on any Special Order merchandise, or merchandise shipped outside of USA.

  • How to Return or Exchange:

  • Email sissyinseattle@verizon.net or call 360-863-0251 to obtain a return authorization code.
  • In your email note your name, shipping address, and item(s) being returned and item(s) desired for exchange if applicable.
  • Write the RA - Code we give you clearly on outside of parcel and ship INSURED to:

    SISSY IN SEATTLE
    112 W MAIN STREET
    MONROE, WA  98272

    Sissy In Seattle will not issue refund, or exchange if returned merchandise is received damaged, or not having RA# on outside of box!
     

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